KJ
KIT J

1 reviews | Active since Mar 2022

21 Oct 2024, 11:40

FRUAD

going for month 2 with no communication from standard bank, ive lost my funds they cleaned my account and been running around after standard to investigate, i have done everything they required from all documents are there including case number I am yet waiting for my funds that went missing in my account. hay standard bank after banking with you for soooo many years. I am broken by this treatment. Am i going to get assisted or not so i know what is the way farward.. this is BAD!!!!

0
Replies (2)
Standard Bank
Standard Bank's reply21 Oct 2024, 11:55
Official
Dear Kit Jon, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
KJ
KIT J's update22 Oct 2024, 11:10
Reviewer Update
Good Day

Thank you for the response, Boitumelo tried to call me just few mins, but the line cut. may you kindly call me back asap as I did not receive any outcome nothing on my mailbox hance I reported this case again.

Please do call me again

Thank you