JW
Joshua W

1 reviews | Active since Feb 2020

20 Feb 2024, 18:14

*****. *****, FRRAUD

***** - I transferred all the money I had left from my FNB account to my wifes Standard Bank account. It was a total of R140.00. My wifes account was in positive balance and all of a sudden Standard Bank decides to take off R139 RD fees times 2, plus they charged my wife overdraft fees but she does not even have an overdraft. She called the call centre and they said they cannot reverse. We will now starve because of Standard bank as there was no warning . This is disgusting and Standard will pay back our money today. We need to buy food. I cant believe you can do this to human beoings. Just put the account on minus before transferring to the account as we are battling and I now cannot buy petrol for work and cannot buy food. This is a ***** company. It was in positive balance from on set and all of a sudden they took offf RD fees from Janaury today. What company is this.

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Replies (2)
Standard Bank
Standard Bank's reply20 Feb 2024, 23:54
Official
Good day Joshua

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
***

Best regards,

Standard Bank
Standard Bank's reply22 Feb 2024, 11:22
Official
Good day Jodhua

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team

Best regards,