NS
Nchimane S
1 reviews | Active since Mar 2024
19 Mar 2024, 12:20
Frozen funds
Hi, I am very much disappointed with the service that I am getting from standard Bank. The ***** department froze my account after a payment was made from my tenant because FNB is investigating the person's account. I am failing to understand how they freeze my account without my knowledge? Right now I'm trying to access funds and I can't. I want to know if anyone would ask their debtor where they got the money to pay them from? I mean it doesn't make sense. Right now I provided them with the required documents and still not getting assistance. Tell me what must I do standard bank because I have an emergency on my side?
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Replies (2)
Standard Bank's replyOfficial
19 Mar 2024, 12:23Hi Nchimane
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply19 Mar 2024, 12:23
Official
Hi Nchimane
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
27 Mar 2024, 12:13Hi Nchimane
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Mar 2024, 12:13
Official
Hi Nchimane
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team