LA
Lizell A

1 reviews | Active since Oct 2015

19 Oct 2015, 08:02

frozen bank account while i'm in foreign country

This is not funny.<br> I went into several branches to make sure there will be no problems with cash flow while in New Zealand.<br> <br> On paying for food I was embarrassed as it did not accept my card.<br> I phoned the international number with my last airtime and they told me I had to provide ID and proof of residence to one of their branches.<br> <br> I told the lady I'm on holiday and do not have an account with me and I cant just hop on a plane to quickly hand it in. So guess I'm stuck with nothing and no income!

0
Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2015, 13:48
Official
Hello lizell773217,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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