Frozen bank account

I recently had to FICA my bank accounts which is fine but what is not fine is that my bank accounts including my business bank accounts were frozen without being notified of a deadline date etc. I provided all of the documentation and in the 3 weeks following I still cannot swipe my card or access my accounts via interenet banking despite visiting the bank on 3 different occasions. The consultants themselves were very helpful and have tried to contact all the departments involved but the problem has not been resolved.<br> <br> It is unacceptable to not allow people to access their hard earned money especially if they have done all that is required of them.