PS
Promise S

1 reviews | Active since Jul 2023

05 Jul 2023, 13:48

Frozen account without notice

Standardbank frozen my account without any notice how is that even possible, when I called they told me that my account has ***** block, ok fine I made and affidavit to say that I didn't stole the funds and proof if payment I sent to them but still no reply, all of my funds are there I rely on that account I can't do anything

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Replies (2)
Standard Bank
Standard Bank's reply05 Jul 2023, 14:13
Official
Dear Promise

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply12 Jul 2023, 14:09
Official
Dear Promise

Thank you for taking our call.

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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