ST
Sidney T

1 reviews | Active since Jun 2023

02 Jun 2023, 18:03

Frozen account for nothing

Dear Sir I refer to the above that I am sending this email about standard bank. I am a holder of the standard bank it's been 3monthns standard bank frozen my account since 9March 2023 for no reason or call me or email me. I try to call them many times. Currently I am unable to operate or access my fund from the account as it is frozen no reason. I attempte to abtain reasons for frozen my account nothing given to me since 9March 2023 til now. Iam suffering financially and personal harm while standard bank frozen my account.I am unable to pay my monthly bills and family household and school fees for my children some assets are in the verge of being repossessed due non payments . S M Thabethe ***9*******7

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Replies (1)
Standard Bank
Standard Bank's reply03 Jun 2023, 08:15
Official
Dear Sidney 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***