NM
Nhlanhla M

1 reviews | Active since Mar 2021

23 Mar 2021, 10:26

Frozen account

I had money in my notice account, now when I want to have the funds released to me I was told the funds came from a source that was under investigation. Then they went on to freeze my account for nearly two months now. Never have I been given a straight answer always give a date by which my funds will be released. Now they unfrozen my account but still yet my funds are still unfrozen and noone gives me a clear indication on what's happening. Standard bank must just release my money, that's all I want so I can be done with them

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Replies (1)
Standard Bank
Standard Bank's reply23 Mar 2021, 12:10
Official
Hello Nhlanhla, 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards, 
Complaint Resolution Centre
 ********** 
********** (fax)
 ***********