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MA
Mikhail A

1 reviews | Active since Jun 2023

23 Jan 2024, 20:32

Frozen Account

This is totally unacceptable,my account is frozen for almost ¹ year and no contact from the bank nor ***** department. This is my last review before legal action will be taken , please fix this issue as i submitted all necessary information long time.

0
Replies (7)
Standard Bank
Standard Bank's reply24 Jan 2024, 06:56
Official
Dear Mikhail

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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MA
Mikhail A's update27 Jan 2024, 22:30
Reviewer Update
Good day,I am hearing this everytime and no one is contacting me even now,why ?

Regards
MA
Mikhail A's update02 Feb 2024, 08:02
Reviewer Update
Good Day

Till today I am waiting on response why?
MA
Mikhail A's update02 Feb 2024, 15:50
Reviewer Update
Good Day
When will that be

Regards
Standard Bank
Standard Bank's reply02 Feb 2024, 16:35
Official
Good day Mikhali

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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MA
Mikhail A's update02 Feb 2024, 18:24
Reviewer Update
Good Day

No problem,will be expecting an call from one of your consultants.

Regards
Standard Bank
Standard Bank's reply03 Feb 2024, 08:17
Official
Hi Mikhail

Thank you.

 Kindest regards
Standard Bank Hello Peter Team 
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