KO
Kwenzakele O
1 reviews | Active since Jan 2024
09 Jan 2024, 09:44
Frozen account
So I transferred money from my capitec account to my standard bank account because I have a small business for my self and sell,wigs,perfumes and sneakers so someone sent me money and they reported me. So standard bank is very ****ed up because they just closed my ****en account without calling me and asking where the money is coming fromðŸ˜I'm beyond mad because I can't access my very own money, this is so unprofessional of you guys open my ****en account . The nerve to block someone's account saying it's ***** is nasty and without contacting the owner
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
09 Jan 2024, 09:45Hi Kwenzakele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jan 2024, 09:45
Official
Hi Kwenzakele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
KO
Kwenzakele O's updateReviewer Update
11 Jan 2024, 17:25So you guys **** that you will contact me!No call no email no form of information my money is still stuck there blocked what nonsense is standard bank paying honestly I won't stop until they unblock my account
KO
Kwenzakele O's update11 Jan 2024, 17:25
Reviewer Update
So you guys **** that you will contact me!No call no email no form of information my money is still stuck there blocked what nonsense is standard bank paying honestly I won't stop until they unblock my account
Standard Bank's replyOfficial
11 Jan 2024, 17:38Good day Kwenzakele
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jan 2024, 17:38
Official
Good day Kwenzakele
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Jan 2024, 15:12Hi Kwenzakele
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Jan 2024, 15:12
Official
Hi Kwenzakele
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team