XD
Xolani D
1 reviews | Active since Sept 2018
24 Mar 2024, 07:14
Frozen account
A friend of mine Aphiwe Tshangela, ID *** holding account number *** with standard bank had her account frozen 2 years ago, she went to the bank several times to get this fixed with no luck, the last time she was there which was last month they said it would be open in 48 hours, weeks passed but still nothing. Please fix this, her number is +***5
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Replies (2)
Standard Bank's replyOfficial
24 Mar 2024, 08:36Dear Xolani,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing our customers with the best possible service and will ensure that this issue is taken care of.
The matter will be assigned to our agents who will contact the account holder for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing our customers with the best possible service and will ensure that this issue is taken care of.
The matter will be assigned to our agents who will contact the account holder for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Mar 2024, 08:36
Official
Dear Xolani,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing our customers with the best possible service and will ensure that this issue is taken care of.
The matter will be assigned to our agents who will contact the account holder for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing our customers with the best possible service and will ensure that this issue is taken care of.
The matter will be assigned to our agents who will contact the account holder for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Apr 2024, 14:30Hi Xolani
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply02 Apr 2024, 14:30
Official
Hi Xolani
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team