FROZEN ACCOUNT

I realised my account was frozen due to non submission of my FICA documents on Sunday. I then went to the Bank the following Monday that is 09/03/2015 to submit these documents in the early morning in order to have my funds available on the day. I later on the same day swiped my card for groceries only to have it declined and reason still being account suspended as shown by the ATM slip. I have then been going to the bank for the past 3 days to fix the problem which no body can help with as their systems show the account has been unfrozen. I am on day 4 of not having access to my money of which I find is absolutely ridiculous. I am being inconvenienced for their not knowing what the problem with my account is. Standard Bank needs to get their act together, if they are going to freeze accounts they better train staff on how to unfreeze them. I WANT MY MONEY TODAY!