PT
Puseletdo T
1 reviews | Active since Feb 2025
03 Feb 2025, 14:30
Frozen account
Frozen account
When we opened our accounts we were never told about any work permits but now that we've been using it for awhile they froze our account when we do really need it the most , am not happy about the service at all how am I supposed to help my grandmother who is on sick bed with medication coz we were able to send her money through it , so now she must die coz she cant get any aid why freeze them without any email nor letter nor call sent to us that somethjng like that might happen so that we should know that by this date we must ***of from using standard bank coz we are not to be trusted with their accounts at first we were trusted coz they wanted more clients...this is nonsense
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Feb 2025, 15:12Good day Puseletso,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Feb 2025, 15:12
Official
Good day Puseletso,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
PT
Puseletdo T's updateReviewer Update
06 Feb 2025, 11:28Please kindly unfreeze my account then you can freeze it after I had my money out immediately
PT
Puseletdo T's update06 Feb 2025, 11:28
Reviewer Update
Please kindly unfreeze my account then you can freeze it after I had my money out immediately
Standard Bank's replyOfficial
06 Feb 2025, 12:04Good day Puseletso,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2025, 12:04
Official
Good day Puseletso,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***