Frozen account

<p>Apparently, my car finance account is not FICA compliant even though I have been with them for long. Even so, I have sent through the necessary documents that they require and more when I received the first message that my account is not compliant. After that, I still continuously received SMS's and emails that my account is going to be frozen, so I tried to follow up with them and only got the "we have sent your documents to the relevant department" message. I sent it again and copied the "FICA department" but my account still got frozen. I have given them more than enough time to get back to me and sort out the issue. I do not believe that it should take longer than two months anyway. I'll never do business with them again, I'll stick to my bank.</p>