VM
Vutlhari M
1 reviews | Active since Aug 2024
13 Aug 2024, 10:33
FROZEN ACCOUNT
Standard Bank froze my money which was sent to me by my mother and said it will be released in 7 working days. 7 working days has passed and Standard Bank is not assisting me get my money back. They say Capitec has to confirm the payment. Capitec has done so but still Standard Bank cannot assist me!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Aug 2024, 10:52Dear Vutlhari,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply13 Aug 2024, 10:52
Official
Dear Vutlhari,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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VM
Vutlhari M's updateReviewer Update
13 Aug 2024, 10:58When am I likely to get a response? Benoni Branch has been unable to assist me. This matter is urgent we need that money for an unveiling ceremony happening this weekend.
VM
Vutlhari M's update13 Aug 2024, 10:58
Reviewer Update
When am I likely to get a response? Benoni Branch has been unable to assist me. This matter is urgent we need that money for an unveiling ceremony happening this weekend.
Standard Bank's replyOfficial
14 Aug 2024, 08:51Dear Vutlhari,
Our team would like to thank you for your patience while assist with the resolution of your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Our team would like to thank you for your patience while assist with the resolution of your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Standard Bank's reply14 Aug 2024, 08:51
Official
Dear Vutlhari,
Our team would like to thank you for your patience while assist with the resolution of your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while assist with the resolution of your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***