Froze account due to FICA

Item: Standard Bank
Rating: 2
Author: tyron C

They froze my wifes account today without warning due to the FICA.<br> <br> She had to go into the branch to supply proof of residence and was told one of their people have to do a site visit to confirm residence.<br> <br> How pathetic is this!!!!!

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Replies (1)

Standard Bank's replyOfficial

12 Nov 2015, 13:44

Hello TyronC123,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply12 Nov 2015, 13:44

Official