**** from day one.

Service is useless... i am a private customer and have not heard from my banker for 4 months now. I call in on landline nothing(HO). I request a call back and still nothing. Send emails and whats apps. Nothing.

I was at the woodlands branch 4 weeks ago took me 4.5hrs to just draw money. They dont know what to do whe the power is out.. but how could the people do it in the old days.

I am here now again to collect my new cards. And again i am sitting for an hour. No help yet.. just to collect a card. Manager nowhere to be seen like before. What is going on. How can a bank operate like this. Now i understand where discovery bank gets all their customers from. I was a FNB customer i never had this. Moved all my stuff here and its just **** from day 1. Oh and another thing. I cant buy online or tap my cards. The IT card department tried fixing it and no luck. We jave changed the app and back-end settings and still nothing. And i was told sorry i cant help you more and dont know how to fix it. Now i ordered new card in hopes to get it fixed. Again my time my money is used.