RK
Refiloe K
1 reviews | Active since Apr 2015
30 Oct 2019, 09:32
From bad to worse, yet we claim to be the best bank
I have recently opened a mymo account, thinking that the online application was quick I should be happy with your bank, little did I know I'm walking into an abusive relationship. I opened the account on the 17th of November, on the 21st I went to a branch to active the account cause I was going to receive funds, today is the 30th and I still have not received my bank card, of which to my knowledge should take 5-7 working days to be delivered from the time of the I received confirmation of account.
This is utterly disgusting service I have received from you guys and will definitely move my business away once I'm able to withdraw my funds.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Oct 2019, 11:21Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply30 Oct 2019, 11:21
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
RK
Refiloe K's updateReviewer Update
31 Oct 2019, 12:09It has been a full 24 hours and yet no urgency was taken upon my issue.
At the end of this all you'll expect me to keep my business with you and still undergo billing with no questions asked.
At the end of this all you'll expect me to keep my business with you and still undergo billing with no questions asked.
RK
Refiloe K's update31 Oct 2019, 12:09
Reviewer Update
It has been a full 24 hours and yet no urgency was taken upon my issue.
At the end of this all you'll expect me to keep my business with you and still undergo billing with no questions asked.
At the end of this all you'll expect me to keep my business with you and still undergo billing with no questions asked.