BP
Brendon P

1 reviews | Active since Jan 2019

12 Aug 2021, 19:09

FROM BAD TO WORSE WITH STD BANK

Standard Bank your services are really pathetic!!!! I am still waiting on feedback from a Mr J. Whittacker on my previous query. I had to call your client services myself to follow up on my query. Dont bother to contact me i have given instruction to another bank to proceed with taking my bond over from STANDARD BANK. You require to improve your communication methods with your clients.

Goodbye

0
Replies (1)
Standard Bank
Standard Bank's reply13 Aug 2021, 00:38
Official
Hello Brendon Persens
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards
 
Complaint Resolution Centre
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