LS
Lebogang S

1 reviews | Active since Jun 2015

02 May 2018, 12:21

From bad to worse service

According to a consultant I spoke to Saturday she advised me that my overdraft was never activated, but according to the the contract Victor Lekay sent me it is. I was told that it will be activated once my salary went through, but still nothing. I sent him an e-mail and Clint Peterson as well, to get clarity but no reply. Since I moved my account to you guys it's been nothing but problems, Nedbank wasn't giving me these problems I only moved because I have vehicle finance with you guys which I haven't paid thanks to you guys. I need feedback urgently!!!!

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Replies (1)
Standard Bank
Standard Bank's reply02 May 2018, 12:44
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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