From a BAD EXPERIENCE to a GOOD ONE

Standard Bank messed me around for about 6 months trying to get my account activated with FICA. Having lived overseas for a long period of time, I had no Proof of address and the team in Eastgate and Glen Marais were unhelpful and *********** to say the least. I managed to get the account RICA'd however the Glen Marais customer assistant did not get my account unlocked (can you beleive my account was locked due to being overdrawn, when I had no responsability or ability to use the account?????). <br> <br> EVENTUALLY the Sandton City Branch Manager, who was very helpful, managed to get my account unblocked and I must sway, he was very diligent in how he handled me as I was border line irate. <br> <br> I wernt out the evening and had a great time with friends and family only to be stuck without access to my account due to the card constantly being declined and being unable to use the ATM as a silly limit of R1000 was in place (without my request).<br> <br> I called the helpline, and was put through to a gentleman by the name of Norman Lekalakala.....WHAT A EMPLOYEE!!!! He helped me immediately and has remained in contact to ensure I have had no further problems with the cheque card. 10/10 Norman!!!