WC
Wayne C

1 reviews | Active since Mar 2009

14 May 2022, 13:05

Friken Useless!

This is the most pathetic bank I have ever come across! When I wanted to open an account with them, they tell you to download their app and do it from there! This I did. It has now been almost a week and I have heard nothing from this "bank".

So I called them today and after being on hold for almost 20 minutes a guy comes on the line and wants to ask security questions. I answer them and he tells me I failed and have one more chance. He told me I failed again! And now says I must wait 24hours and call them back! What the hell is this???? I know who I am, I know my information! Now Standard Bank tells me I'm wrong and must call back!!!!

Standard Bank, don't hold your breath! You will NEVER get a call from me again!

Fiken useless!

0
Replies (1)
Standard Bank
Standard Bank's reply15 May 2022, 11:23
Official
Good day Wayne

This is not the level of service we strive for. We understand your frustration and we are here to help.
 
 We would like to get you sorted as soon as possible. 
 
 Our team will be in touch. 
 
 Kind regards
 
 Standard Bank Help Centre
 *** 

Best regards,