NM
Ndivhuwo M
1 reviews | Active since Aug 2023
28 Aug 2023, 18:54
***** friendly Bank
I recently lost my Bank card and used the app to report and order the card. They did not deliver the card on the expected date, not only that, received a call today from a service provider that is supposedly appointed to deliver my card but they are not going to do so if I do not authenticate my self by giving them my birth date. how can Standard bank have such kind of process that will expose clients to *****?
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
29 Aug 2023, 07:24Hi Ndivhuwo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Aug 2023, 07:24
Official
Hi Ndivhuwo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***