Freezing of my credit card.

Standard Bank froze my credit card. On enquiry I was told to Fica. Let it be known, I have numerous facilities with this bank and that I am a client with over 35 years of service in a business and personal capacity, I have provided Fica documents on a number of occasions, I am NOT unknown to the bank, I am also working away from my home so am unable at the drop of a hat to access Fica documents, a fact that is totally lost on your call service centre staff. <br> The fact that you find it acceptable to treat a client of so many years good standing who is well known to you, who can be contacted by phone, e-mail, fax or SMS is beyond disgraceful and smacks of arrogance and contempt.