CF
Craig F
1 reviews | Active since Feb 2015
02 Feb 2015, 14:09
FREEZING OF ACCOUNT
THEY CALLED ME ON FRIDAY TO ACTIVATE MY UCOUNT. AND RIGHT AFTER FROZE MY ACCOUNT RIGHT AFTER. WHICH LEFT ME STRANDED WITH OUT MONEY. AND WORSE THING IS THEY DID NOT EVEN SENT ME A WARNING SMS! I WAS AT THE PETROL STATION AND DID NOT EVEN HAVE MONEY TO PAY. ONLY FOUND OUT THERE MY ACCOUNT HAS BEEN FROZEN. VERY UNPROFESSIONAL AND INCONVENIENT. COULDN'T THEY HAVE DONT THIS DURING THE WEEKEND WHILE THE BANKS ARE STALLS OPENING OR ATLEASR WARN ME UPFRONT!!!!
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Standard Bank's replyOfficial
03 Feb 2015, 11:16Hello CraigoNw,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Feb 2015, 11:16
Official
Hello CraigoNw,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***