1 reviews | Active since Jul 2012
FREEZING MY ACCOUNTS WITH NO WARNING
Standard Bank has just frozen my accounts without any notification because my proof of residence has expired. <br> <br> I am extremely upset with Standard Bank as this caused me huge inconvenience over the weekend. I use my cards all the time. As a woman i do not carry cash because I can not defend myself if someone tries to ***** my handbag. Therefore I rely on my cards to work. Standard Bank has made this impossible for me. No warning, no message, no phone call. After trying numerous times to swipe my card to pay for goods at the shopping center, I had to go and borrow cash to pay for my goods. This is unacceptable as i have been a client since I was 6 years old, I am now 31. This is a long time to be loyal to one Bank as there are many Banks out there offering way better service than you. <br> <br> I will never recommend Standard Bank again to anyone. And yes I will be taking my business somewhere else. I have never had such bad service in my life. And I will tell everyone I know about how unprofessional Standard Bank is. <br> <br> I mean really, in today's tough times, with so many competition out there, you still give useless service, you deserve to loose your clients.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
