FREEZING ACCOUNT WITHOUT NOTICE

Standard Bank - South Africa randomly selects accounts to freeze without notice. Doesn't give you an opportunity to comply or anything. Once you enquire you hear what's required then when you submit these documents they ghost you. Utterly disgusting service. Pamela Tsheme is our account manager but does absolutely nothing doesn't even respond but then why be surprised her boss Siphiwo Mabande practices the same incompetence and lack of service delivery. We've now contacted Nqobile Nzuza and await a response. Seriously you can deduct bank charges for the bank but we cannot access our own money - like thievery wouldn't say. Why say contact your relationship team when there's no relationship.