EK
Eugene K

1 reviews | Active since Nov 2011

09 Mar 2015, 14:59

freezing account without notice

My personal account was frozen without notice due to outstanding fica documents. The bank granted me a bond on my residential home but froze my personal account due to outstanding proof of residency. No notice has been given or any warnings in this regard. Bad management.

0
Replies (1)
Standard Bank
Standard Bank's reply10 Mar 2015, 12:03
Official
Hello Ekke01,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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