Freeze of account due to FICA Fica re-identificat

While trying to do payments and transfers, I DISCOVERED my account could not perform any transactions. After phoning the \ customer service"it was discovered my account needed to be FICA Fica re-identification. Where is the LAW on this Fica re-identification...!!!!! What gives Standard Bank the legal right to freeze my accounts...!!!!! with a policy they decided to implement...!!!! This is *****...!!!! and breach of contract...!!!! This ******** bulling tactics of Standard Bank needs to be halted. There are procedural information and contact chanels which needs to be followed by the bank"