**********ly stop order on my account

Standard Bank **********ly allowed a stop order to be created on my account where R1000 is debited each Friday beginning on 28/08/2015. I queried the first debit on the 29/09/2015 at Tygervalley branch, where they could not tell me who initiated this ********** activity or show the proof. I told the Standard Bank customer service person that they must reimburse me with an immediate effect, but they refused to do that telling me that they must investigate first. What is even worse Standard Bank charged me to cancel the ********** stop order and with the follow up I have done on Monday (31/08/2015) with the Tygervalley branch manager, she told me there is nothing she can do...they need to investigate first.<br> I have trusted Standard Bank with my money for over 10 years and this is such a let-down. I have accepted that Standard bank has no proactive measures to ensure the security of their clients monies and is therefore inept. I demand an immediate reversal of my missing funds, as per the CPA I am entitled to this. And consider this a friendly warning: I will consider reporting this with the Banking Ombudsman in the next 24 hours.