RG
Ric G
1 reviews | Active since Apr 2018
20 Apr 2020, 10:16
**********LY HIGH SERVICE FEES
People must be aware of Standard Bank poor management. It is no surprise they are closing branches while other banks like Capitec are continuing to open more branches.
After receiving no service from Standard Bank telephonically, I e-mailed my complaint on 1 April 2020. This complaint pertains to **********/inflated service charges Standard Bank levied on my account. The public should be careful when doing transfers from Rands to other currencies like US dollars. Standard Bank manipulates the exchange currency value to their benefit. Since I e-mailed my complaint on 1 April 2020, Standard Bank never gave feedback regarding these allegations.
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Standard Bank's replyOfficial
20 Apr 2020, 12:02Dear Ric
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply20 Apr 2020, 12:02
Official
Dear Ric
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******