********** Transcation on my Standard Bank Account

<p>On the 31/08/2016 a transcation of R5000 was made on my standard bank account by 08:45 am reflecting "Instant Money" the reference for the call"001631"I immediatly contacted the Standard Bank call center to report the matter.I was asked to report the matter to the SAPS which i did.My SAPS case no was :CAS18/09/2016, i Then forwarded my affirdavit to "onlinefraulmailbox"I informed i must wait for 6weeks for the matter to be resolved and the invesgitation to be done. Its almost 6weeks and i havent received any feedback from Standard Bank.On the 05/09/2016 idid a follow and spoke to Mr. Haleefa i was told wait for next 4 week. I went to the bank on the 21/09/2016 for a follow up the consultant dialed the ***** call centre and i spoke to one of the agents Wayne & Vionolia.They told me that chances that i might not get my R5000 after the investigation.My requested to Standard Bank it is only to refund my R5000 and i have been banking with them since the year 2005.I'm really disappoint by their service to me as their client.</p>