bB
bernarddacey B

1 reviews | Active since Mar 2017

06 Mar 2017, 09:08

********** Transactions with Standard Bank Cards

<p>Three weeks after reporting that my cards (Credit and Cheque) had been ******, both cards have been used through toll plazas to the value of over R1000.00. I received my new cards promptly enough. As soon as I noticed that the old cards were beeing used through the tolls I reported to their ***** devision, I was given a reference number and told that I would be contacted in 4 to 7 days.</p> <p>In the mean time more toll gate transactions are going off my account at the rate of knots. I am at my wits end at this stage as my account is in overdraught and Im sure that I will be charged with the interest as well.</p> <p> </p> <p>Surely when cards are stopped they should not be able to swipe anywhere, especially seeing as there is a pin number that they dont have.</p>

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Replies (1)
Standard Bank
Standard Bank's reply06 Mar 2017, 15:00
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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