********** transactions processed online against my business bank account (Standard Bank)

********** transactions were processed on my business bank account with Standard Bank on the 2 June 2019 of R28,999 and R3,499 respectively and again on 7th September 2019 for the amount of R8,198 and R3,999 respectively. All these ********** transactions were done online (namely at ZA ONLINE STOR BB9154 and Takealot). I then reported the matter to Standard Bank within a short period of time following my discovery of the ********** transactions that were perpetrated against me. To my utter surprise the Bank failed to stop or recall the money despite my complaint. Instead the bank accused me of collaborating with the *********(s) who de*****ed me by alleging that I have assisted the ********* to use my card number and CVV number and that the One Time Pin (OTP) was sent to my registered cell phone number. Of which I did not receive the said OTP and that at no stage did I perform a Sim Swop on my mobile devise. hence, the Bank refused to refund my money. In view of their refusal I then escalated the matter to the banking services Ombud to investigate this dispute with a view to resolving the complaint. To my surprise the Banking Ombud did not come to my rescue as the Ombud took the side of the bank and failed to come to my assistance. Therefore I am seeking any assistance that I can get in order to have my money (R43,995) returned to me by the Bank. I believe that the bank refused to take responsibility for this mess because they simply shifted the blame to me, yet its their system that was hacked/compromised.