********** transactions on my account

On 22 May 2015 I was a victim of ***** in King William's Town Standard Bank ATM. I went to withdraw cash and upon not getting any response back, I took back the card and went to another branch. That was when I realised that the card that came out was not mine. I reported the issue and up to now nothing whatsoever has been done about it. A total amount of R14 200 was used on my account. I request an urgent attention to the matter as this has caused me so much inconvinience.