********** transactions, no help from StandardBank

<p>I have literally had a week of hell thanks to StandardBank, i stood and watched as ********** transactions came off my bank account one after the other and no one from the ***** line ***/***would pick up the phone to cancel my card. By the time i got hold of someone on the line, the ********** had not only taken the little money i had left, but they took money from my overdraft as well. All these ********** transactions end with a 16 digit card number that does not match my card number.I was told there would be an investigation and resolution within 5 working days, to date nothing has been solved, no one is picking up the phone, no one is calling, and i have no money to go by for the month. The service from this bank is disgusting and have zero understanding of SLAs</p>