sN
sondliwe N
1 reviews | Active since May 2016
19 Feb 2023, 00:15
********** transactions
Last month I report ********** case with standard bank was given a reference number and I was told that i will receive feedback within 7 working days. I waited for more than 7 working days next thing I got an sms that they have been tryung to get hold of me and they couldn't reach me and of wich i didn't have missed calls from them. I tried calling them back on the number they sent me but no one answers the phone. Painful part it's that now I have repay money that I never used and my account is being debited without my consent. Worst of all is that I tried to Google the gambling company that they say I was gambling in and I couldn't even find it.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Feb 2023, 07:53Good Morning Sondliwe
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Feb 2023, 07:53
Official
Good Morning Sondliwe
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Feb 2023, 07:44Hi Sondliwe
Thank you for getting back to us. We will get our team to contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will get our team to contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2023, 07:44
Official
Hi Sondliwe
Thank you for getting back to us. We will get our team to contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will get our team to contact you.
Kind Regards
Standard Bank Hello Peter Team
***