1 reviews | Active since Jun 2020
********** transactions
On the 27th of May 2020 at 12:04 R129 999.00 was **********ly taken from my account. I reported the incident to the bank. It promised to investigate. On the 4th of June a certain lady, who said she worked for the bank, phoned me to say the bank cannot be faulted for the theft of my money. That means the bank cannot refund the money to me. I am suffering. Debits from my creditors cannot be paid. They threaten me with legal action for non-payment. Others threaten me with physical violence. I am not sleeping in my house to avoid being ****ed. I regret choosing standard as my bank. I will be retiring in August 2020, my pension money cannot be banked with standard bank, it is too risky to do that. Clients of the bank should expect that what happened to me, loosing a huge some of money through bank *****, will one day happen to them and they will not be compensated just as I am not . I advise them to consider moving their monies to another bank that will compensate them in the event of *****
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
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I will be taking the matter up with the ombudsman in the next few hours.
This is a eye opener for clients of standard bank. What happened to me can happen to any of the millions of standard bank customers.
I will be taking the matter up with the ombudsman in the next few hours.
This is a eye opener for clients of standard bank. What happened to me can happen to any of the millions of standard bank customers.
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that feedback has been provided to you regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that feedback has been provided to you regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
