1 reviews | Active since May 2011
********** Transactions
There were ********** transactions on my account. It seems like my cheque card was cloned. Over R1000 was spent/withdrawn at a Checkers branch (which was not me). The forensics investigator insisted that I made the transactions because my pin was entered. It's ridiculous... I doubt that they even made an attempt to go to the branch where the transactions were made. They just blamed me.
I am really frustrated with the service I have received from SB since I opened my account with them in January 2017. Also, in August 2017, R90 was withdrawn from a branch (and was charged a fee of R50 for that transaction). I have NEVER withdrawn money from the branch in my entire life. When I queried the transaction the consultant seemed surprised as there was no money in the account to withdraw. Still haven't received a response on that query. I don't want to even start with the issues I had because SB decided to give me a recycled account number (which was previously a business account).
All I want is my money that was **********ly taken from me. I never had problems with Absa in the 10 years I was with them. The only reason I moved to SB was because my home loan... but after these incidents I am seriously considering moving banks.
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Rishen
Thank you for your posting.
I refer to my email correspondence and can confirm that feedback has been provided.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Rishen
Thank you for your posting.
I refer to my email correspondence and can confirm that feedback has been provided.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
