********** transaction that was never resolved!!

<p>In 2014 August my STD Back account was hacked, R2000 withdrawn out of my account without my knowledge. I never got SMS notifications that I usually get. A week later when I realised what had happed, I went to the Midrand branch, where I was told to call the ***** line which FAILED to assist me. I was told that after “investigations performed” it was found that it was my original card that was used to make the withdrawal. I explained to the consultant that I never lost my card / given out my PIN to anyone / lost sight of my bank card but unfortunately I was told that “their report says so.”</p> <p> </p> <p>To this day, my money was never refunded!!!</p> <p> </p> <p>STD bank is Unfair, careless and has poor security measures!</p> <p> </p> <p>Your money is not safe in that Bank, it can disappear anytime and no one will assist you!</p>