********** Transaction

I would like to complain about a ********** transaction that was done on my account on 26 February 2022.

So on the 26th in the afternoon I transferred money from my CAPITEC account to my very new not even 3 weeks old Savings account with Standard which I had opened at Greenstone Branch for basically my savings which I use now and then. So after I had made the transfer of my money on the 26th, I never used the card again. Out of curiosity on the 27th I checked my app to only be surprised by 2 transactions of R228 both referenced 'Parktown-Card Authorisation' which I didn't understand what they were for. I temporarily stopped my card and called the bank on Monday morning (unfortunately it didn't occur to me to screenshot). My complaint was logged with the ***** department and was given a reference thereafter. On Tuesday again out of curiosity, when I checked my app the one Reference date was changed and from 'Parktown-Card Authorization' to '5196*0557' 26 Feb and it has 'Debit Card Purchase' written underneath to make it seem like the transaction was done by me. I really don't know how to explain this. Anyways, on the 7th of March 2022 I enquired via WhatsApp to check how far it is with the complaint and the response was they would get back to me. Okay fine, I understood. Now, when I checked again this afternoon out of curiosity, R408 if I'm not mistaken was transfered into my account from the ***** Claims department and no one has informed me of it. Now what raises my concern firstly as it was supposed to be R456 because of 2xR228 that was ****** from my account and not R408 and secondly, the one reference written Parktown-Card Authorization has disappeared. So my question is basically is this how Standard Bank operates on our accounts? They make things disappear without us knowing?