********** Standard Bank Transactions using the Tap method.

A person stole a card and cellphone of a friend. They then tapped with this card, each transaction was R490 and the max was around R10 000+. A ***** case was opened with Standard Bank and they came back and said the ***** used a pin, which we know for a fact they did not. Now they are refusing to reimburse my friend the money that was **********ly used at a tavern. When someone taps or even uses the same card 10 times a day, paying the same amount, at what point does the bank block that card and now Standard Bank allowed it to happen over 30 times. And now they are refusing to settle this. I keep saying i am going to move from Standard Bank but i havent yet, i think this is the thing thats going to push me honestly.