GF
Galiah F
1 reviews | Active since May 2019
21 Jan 2020, 15:46
********** sim card
Standard Bank: Collect your Standard Bank SIM at Constantia Branch from 22/01/2020 to 23/01/2020. Bring your ID. Std SMS rates apply. Opt Out? Reply STOP.
This is an sms I got earlier today from standard bank I do not know who authorized this sim card after I've recieved numerous calls for this product and declined it. I'm furious because this now means extra charges on my account mind you this is **********. I said so many times I'm not interested yet they go and process this sim card without my permission and knowledge. I want this person to be held accountable that processed this and I will take legal action against the bank.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 Jan 2020, 16:03Hello Galiah
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 Jan 2020, 16:03
Official
Hello Galiah
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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GF
Galiah F's updateReviewer Update
22 Jan 2020, 09:35Standard Bank: Collect your Standard Bank SIM at Constantia Branch today. Bring your ID. Std SMS rates apply. Opt Out? Reply STOP.
This sms I got this morning and I still did not get any feedback how long does it take to find the person who did this and sort it out.
This sms I got this morning and I still did not get any feedback how long does it take to find the person who did this and sort it out.
GF
Galiah F's update22 Jan 2020, 09:35
Reviewer Update
Standard Bank: Collect your Standard Bank SIM at Constantia Branch today. Bring your ID. Std SMS rates apply. Opt Out? Reply STOP.
This sms I got this morning and I still did not get any feedback how long does it take to find the person who did this and sort it out.
This sms I got this morning and I still did not get any feedback how long does it take to find the person who did this and sort it out.
GF
Galiah F's updateReviewer Update
23 Jan 2020, 10:08Standard Bank: Collect your Standard Bank SIM at Constantia Branch today. Bring your ID. Std SMS rates apply. Opt Out? Reply STOP.
Another sms I got this morning it looks like stan bank just does not care at all.
Another sms I got this morning it looks like stan bank just does not care at all.
GF
Galiah F's update23 Jan 2020, 10:08
Reviewer Update
Standard Bank: Collect your Standard Bank SIM at Constantia Branch today. Bring your ID. Std SMS rates apply. Opt Out? Reply STOP.
Another sms I got this morning it looks like stan bank just does not care at all.
Another sms I got this morning it looks like stan bank just does not care at all.
Standard Bank's replyOfficial
04 Feb 2020, 11:19Dear Galiah Fredericks
Thank you once again for posting your comments.
The matter has been dealt by out social media team as you posted this on social media as well.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
The matter has been dealt by out social media team as you posted this on social media as well.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Feb 2020, 11:19
Official
Dear Galiah Fredericks
Thank you once again for posting your comments.
The matter has been dealt by out social media team as you posted this on social media as well.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
The matter has been dealt by out social media team as you posted this on social media as well.
Kind regards
Complaint Resolution Centre
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