tV
thabani V

1 reviews | Active since Jul 2011

06 Jan 2016, 12:30

********** Practice

I have been a loyal customer to this bank yet they treat customer issues with very little regard. my personal account has been debited for a online Trading account that was not opened by myself and yet the bank refuses to take responsibility for this.<br> <br> I have never opened a Share Investment account before yet my personal account has been debited of R25 monthly for close to a full year. On reporting this issue I was instructed the following

0
Replies (1)
Standard Bank
Standard Bank's reply07 Jan 2016, 09:12
Official
Hello banksage,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
***
*** (fax)
***

Best regards,