AD
Amba D
1 reviews | Active since Apr 2021
12 Apr 2021, 15:02
********** MONEY MAKING SCHEME!!!!!!!!!!!!
****!!!!
ABSOLUTELY HORRIBLE SERVICE!!!
I TOOK OUT A STUDENT LOAN IN FEB AND WAS ADVISED THAT I WILL START PAYING NEXT YEARI ASKED FOF THE START PAYMENT DATE AND WAS SENT THE CONTACT YET MY CONTACT HAD NO START PAYMENT DATES AT ALL IT STATES N/A!!!!
I HAVE BEEN GETTING CALLS FROM THEM BUT NO ONE SPEAKS ON THE OTHER END WHEN I ANSWER!!
AND TO MAKE MATTERS WORSE I WAS TOLD I WILL BE HANDED OVER AS I HAVE MISSED TWO PAYMENTS!!!!!!!
WHEN I CALL I GET TOLD I WAS ADVISED WRONG AND THAT I MUST TAKE IT FURTHER THEN ASKED TO CHANGED MY BANKING DETAILS AS THE PERSON WHO DONE MY LOAN MADE ANOTHER MISTAKE!!!!
THIS IS ABSOLUTELY RIDICULOUS!!!!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
12 Apr 2021, 23:57Hello Amba Mc Donald,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Standard Bank's reply12 Apr 2021, 23:57
Official
Hello Amba Mc Donald,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********