********** LOAN THAT WAS 'SUPPOSEDLY RESOLVED'

I'm still having the same complaint and you seem to not care to get this resolved. I have received another SMS from Standard bank claiming that my imaginary personal loan account is in arreas. Refer to the issue below - again!

I had a fight with Standard Bank not so long ago about a non-existent loan (I app****, but never accepted) that they tried to force me to pay! After much of being sent from pillar to post I was called by some “Oom” from your Potchefstroom branch who claimed that the account was opened there (which is a complete fabrication seeing as I reside in JHB, my proof of residence would be from here), and advise that the ********** ACCOUNT was closed! I was never sent the proof that it was closed either.
Fast forward to 5 minutes ago and I receive an SMS telling me to pay my “Revolving Credit Loan”!!!!!! I’ve never had a loan agreement in place with Standard Bank. What they are doing is ********, especially having been told by their staff that this mess had been resolved months ago. I called multple time and held on ad nauseum for someone who knows what they're doing but everyone out there is seemingly an ignoramus maximus!