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Mbhazima M

1 reviews | Active since Nov 2021

08 Nov 2021, 09:27

********** Loan

I found that Standard Bank **********ly created a loan with my ID document which I never app****. When I contact them they say they don't know how to help me because it does not appear in their system. I am unable to get credit because my name is listed on ITC as a bad customer. I wanted to apply for credit and I was told that I am not paying my loan at Standard Bank which I don't know. Please help

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Replies (1)
Standard Bank
Standard Bank's reply08 Nov 2021, 11:07
Official
Dear  Mbhazima M 
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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