1 reviews | Active since Feb 2013
********** Loan Account Remains Open
<p>I'm still having the same complaint and you seem to not care to get this resolved. I have received another SMS from Standard bank claiming that my imaginary personal loan account is in arreas. Refer to the issue below - again!</p> <p>I had a fight with Standard Bank not so long ago about a non-existent loan (I app****, but never accepted) that they tried to force me to pay! After much of being sent from pillar to post I was called by some “Oom” from your Potchefstroom branch who claimed that the account was opened there (which is a complete fabrication seeing as I reside in JHB, my proof of residence would be from here), and advise that the ********** ACCOUNT was closed! I was never sent the proof that it was closed either. <br />Fast forward to 5 minutes ago and I receive an SMS telling me to pay my “Revolving Credit Loan”!!!!!! I’ve never had a loan agreement in place with Standard Bank. What they are doing is ********, especially having been told by their staff that this mess had been resolved months ago. I called multple time and held on ad nauseum for someone who knows what they're doing but everyone out there is seemingly an ignoramus maximus!</p>
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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