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Antoinette D
1 reviews | Active since Dec 2018
01 Oct 2019, 14:23
********** Honouring Fees
Please be aware that honouring fee charges are being charged for active purchases. Debit order arrangements get set for salary dates and the bank allows the tracking to deduct so that they can collect honouring fees. 1 million customers at R1 each of such behaviour. This is not the first time I have had this tupe of incident. I have only ever banked with Standard Bank. I have tried to be faithfull even with these issues. I dont think this relationship is working any more. Im sure someone out there will be happy with me switching.
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Standard Bank's replyOfficial
01 Oct 2019, 15:14Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply01 Oct 2019, 15:14
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***