********** debits

Good day

I am highly disappointed in the service which I have been receiving from Standard Bank. I received a call from the number *** on Monday the 29th of June 2020 from a service consultant working at Standard bank. The lady advised that I qualify for an insurance cover, I repeatedly told her that I'm not interested but she was persistant and kept me on the line for about 19 minutes. Then on the 1st of July 2020 I was debited R109 for this insurance that I never agreed to. I would like for this call to be listened to and also for it to be sent to me because I definitely did not agree to it. I also request for this amount to be credited back into my Standard bank account. Secondly I also have another amount debiting me which is R99 for something called :'Wise cover'. I also do not know why I'm being debited for it. Can this please be investigated as it's been going on for some months now. I kindly request for a consultant to contact me back ASAP with feedback or to contact me should you require additional information.